Endorsements for THE DANA HANCOCK TEAM, RE/MAX SPECIALISTS
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We had Christine Sullivan and she was great. We were moving from out of town. She sent us listings daily. She showed about 50 houses from north to south and east and west. We were the picky buyers and she was great. Once we signed the contract on our new home, her team to over sending us the next steps we need to complete to get closed. They sent reminders and also set us up with a broker that went the extra mile to close early. I think we were able to close in about 30 days. I would definitely use them again.
Elizabeth Testa and the Dana Hancock team were absolutely incredible to work with. As a first-time homebuyer, Elizabeth was a wonderful resource for us and was able to thoroughly walk us through every step of the home buying process. Additionally, her local knowledge and expertise was pivotal in finding us a home that met all of our requirements and more. Not only was Elizabeth extremely responsive, but the entire team was always just a phone call or text away. At least one of the team was always available to help us, even during the holiday season. We could not be happier with our new home, and it wouldn't have been possible without Elizabeth and Dana's team
Moving from out of state, we had no idea who to contact. Out of all the websites we visited, Christine Sullivan was the only one to contact us. Since we were having to make decisions from across the country, she would drive by our house and e-mail us pictures of the different stages of our house. I couldn't be more grateful to have found her. She stayed in touch up until the time of closing. Sales people often stop contact when they know it's a done deal. That was not the case with Christine. She guided us through the entire process through the closing.
Justin Ryan helped us sell our house in the Mandarin neighborhood. What assured us from the beginning was his optimism and energy. Despite a slow season for local real estate (November), Justin and the team at Dana Hancock remained positive and attracted a steady stream of interest on our home. When it came time to negotiate, we felt we had the team's undivided attention and completely trusted their professional advice. As a military family with a firm move date, we additionally appreciated that Justin negotiated our closing date to inside a week of our move! I would never hesitate to recommend this team to anyone buying or selling in Jacksonville.
My husband and I worked directly with Caroline McCarthy from the Dana Hancock Team and from the beginning, we knew she was our girl. After spending an exhausting and overwhelming day visiting Open Houses and shaking the hands of countless real estate agents, Caroline was a breath of fresh air and stood out as the only one eager to help us right there on the spot without any commitment or pushiness. Not only was she knowledgeable and professional, but she was real, genuine, and delightful to be around. Although she had other clients and a busy home life with two little girls, we would never guess if we hadn't known. Caroline always made us feel like a priority and was consistently responsive, available, and never let us feel forgotten or neglected. Her energy is exhilarating and working with her feels like hanging out with a friend you can comfortably talk to and honestly speak your mind with. She’s a fierce and persuasive negotiator who was always prepared to fight for us when necessary, but also provided the tools we needed to fight our own battles when appropriate. She was comfortable playing "bad cop" while allowing us to be "good cop." She was also very honest about anything she wasn’t familiar with and eager to learn anything new to fill any gaps in her knowledge. Caroline has a great sense of humor and is so easy to work with making the stressful experience, of deciding to and then building a home, so much fun. It was almost sad to see her at closing knowing that our “friendship” had come to an end. We are so happy with our entire experience and our new home she helped us build. I look forward to referring to friends and hope to run into her in the future. Thanks so much for everything, Caroline!
Cindy and Dana were helpful and responsive throughout the entire process of selling my home this year. If my agent was away, Dana was always available and already knew what was going on with my situation. (How does she keep track of every sale going on with her team??) Cindy was very creative and professional as we worked through several offers before it finally sold. I'd use them again.
The team is very responsive. They take care of you like family. I would definitely recommend them. They work for you to find the perfect home. They always take your calls and answer any questions or concerns you have.
Having never sold a house before we went to Dana for help. She was with us through the entire process to guide us and answer questions. She and her team were always responsive. House was listed and in a week we had multiple offers and sold for more than asking price. Dana also helped with our new home purchase and the whole process was so easy. I felt like all I had to do was show up to closing. I would recommend Dana highly for her professionalism and knowledge of our real estate market.
Caroline McCarthy was fantastic. She reached out to us on a Friday night. Had several houses with the requirements we wanted ready to show on Saturday. We actually put an offer on the house that Saturday. We closed within 30 days of her contacting us.
Could not have asked for a better buying & selling experience! We were blessed to work with Cindy Moody from the Dana Hancock Team . She helped us find our new home and sell our old home. Cindy was on top of everything, answered all of our questions right away, gave us suggestions and was beyond patience and kind to us. The whole processes went so smoothly I was honestly amazed! I highly recommend working with Cindy and the Dana Hancock team! They really go above and beyond for their clients!